Device & SIM management
SIM Backup.
Insurance for both mobile operators and their subscribers.
SIM Backup ensures contacts’ security and seamless restore for mobile subscribers in case of a lost, stolen, or changed handset.
The service is fully automated, enhanced also with self-promoting features and a smart-charging model which are ensuring users' peace of mind concerning their contacts and increased satisfaction towards the mobile operator and its services.
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Key features
- Contextual Auto Promotion – prompting subscribers to activate the service and secure their contacts only new changes are made in their Phonebook;
- Embedded Double Opt-In – ensuring the customer has complete awareness of the subscription process and service terms;
- Automatic backups – peace of mind for subscribers, contacts being saved without the need of user interaction;
- SmartCharging – flexible service charge for subscribers.
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Benefits for Operator
- New LoB and Revenue stream;
- Revenue security and continuity;
- Revenue share model;
- Enhance customer satisfaction, loyalty, and retention;
- Decrease churn and increase indirect revenue.
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Benefits for End-User
- Peace of mind for the subscribers;
- Great customer experience and ease of use;
- Cost transparency at all times.
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Prerequisites
Prerequisites: SIM cards, VPN, SMSC
Time to market: 1.5 months